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Tuesday, 05. December 2017

Runner’s Survey: We take your feedback seriously

The annual survey on behalf of the SwissCityMarathon – Lucerne was conducted by the company Amrein & Heller MarktforschungsTreuhand AG. More than 4800 runner’s (51%) answered the questions and provide important guidance for future adjustments. We take all feedback’s into account and try to draw the right conclusions.

Some results of the survey:

-        98% of the runners are satisfied or very satisfied about the event

-        Because of the free travel with the new SwissRunners Ticket the percentage of travellers by train increased by 10%

-        The great athmosphere along the course is remembered the best

-        The finish area (e.g. space, nutrition, changing rooms, signalisation) can be optimized

Specific adjustments will be announced regularly.